JO - built-in feature to send daily outreaches but skip weekends

Forum|Forum|9 years ago
September 20, 2016
17 replies
180 views

I'm posting this on behalf of Dom from Adobe Sign:

The Adobe team would love to have an easy way to schedule daily outreaches in JO to be sent on week days. These need to be driven off specific days (e.g. sent 4 days after onboarding start date)

The issues arise when they don't want emails to go out on a weekend (Sat. and Sunday). There is currently no easy way to ensure the outreaches do not go out on the weekend, and then on Monday all of the outreaches that would have been sent on Friday or Saturday (as they meet the criteria of being 4 days after onboarding start date for example) are set.

Currently the workarounds are creating a separate powerlist/outreach for weekend outreaches (scheduled on Mondays), or adjusting the rule criteria to be a range (onboarding start date is less than n-4 but greater than n-6) but these present other challenges

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sagan_sherlin

Helper ⭐️⭐️

+1 as well! We don't have any of the math or logic behind the power lists, as it's used for internal communication at the moment. But as we get ready to go release it externally, I can see the request to make sure something does NOT go on the weekend being asked.