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Journey Orchestra Participant Sync - Allow Every Quarter

Related products:CS Journey Orchestrator
  • August 3, 2021
  • 7 replies
  • 72 views

andreammelde
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Right now, you have an option to sync participants daily, weekly, and monthly.

 

We would like to send a quarterly summary out and it would be great to have the choice of quarterly added as well to this

7 replies

sai_ram
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  • Expert ⭐️⭐️
  • August 4, 2021

@andreammelde thank you for sharing your request here. As we are planning JO redesign, your feedback is really helpful, redirecting this to the product team for more visibility. 


jeynreyn
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  • Contributor ⭐️⭐️⭐️⭐️
  • March 28, 2025

Hello ​@sai_ram I’m adding a +1 to this as we are considering sending out a Quarterly newsletter in addition to our monthly one, for those customers who don’t want monthly but something each Quarter. If you have any updates on this initiative it would be great. Thanks!


bradley
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  • Expert ⭐️
  • February 4, 2026

This really needs more love. Quarterly is a pretty common frequency in Business Land, and it’s a bit sad we’re on the verge of retiring Advanced Programs and don’t have this option. Please give options for both calendar and fiscal quarter.


dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • February 5, 2026

Piggybacking on this one, scheduling could use some love all around. It’d be great to have the option to do HOURLY sends.

Example use case: new users or survey respondents.

Yes, events work to get around this, but they’re difficult to configure and don't always have all the information we want.

Yet another thing where we can (in Advanced JO) have a program with multiple audience sources, but that can get complicated.


bradley
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  • Expert ⭐️
  • June 16, 2026

@revathimenon can we tag the PM Vijay on this? I’m not sure their community handle, or if they have one ​@sshroff 


vmallya
Gainsight Employee ⭐️
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  • Gainsight Employee ⭐️
  • June 23, 2026

thanks for the feedback on this thread, and ​@bradley, appreciate you flagging this! 

calendar quarter is the natural next step given how our current scheduling works - we'll evaluate that. Fiscal quarter would be a more significant addition and we'd want to understand demand before committing to it.

would calendar quarter solve your immediate need, or is fiscal quarter a hard requirement for your team?


bradley
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  • Expert ⭐️
  • June 24, 2026

thanks for the feedback on this thread, and ​@bradley, appreciate you flagging this! 

calendar quarter is the natural next step given how our current scheduling works - we'll evaluate that. Fiscal quarter would be a more significant addition and we'd want to understand demand before committing to it.

would calendar quarter solve your immediate need, or is fiscal quarter a hard requirement for your team?

Calendar quarter would be useful and is the immediate ask - in general though, more flexibility rather than just one-off additions. 

I run into random custom cadence needs too and general flexibility is good.