Jump to Flagged Email in Topic Email Chains

When you go to Account Metrics under Topics, you get a lot of great info. If you select a particular customer in the top heat map, you can see the conversation thread that lead to that particular sentiment score.

However, where you actually get sent is the particular email *thread* (if it’s from an email), which can be several emails long.

It would be great if you could click the sentiment icon and actually jump to the specific email that triggered that in the thread, instead of having to scroll through potentially long interactions to get there.