Skip to main content
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
November 28, 2023
New Idea

Keep text in KPI widgets with goal variance fixed

Related products:CS Reports
  • November 28, 2023
  • 3 replies
  • 105 views

Report widgets with goal variance details are super cool to use and look nice on a dashboard, but when you have surpassed the goal, there’s default text applied to the blue progress bar (that you cannot remove) and that text pushes down the other details of the widget.

What this means is if you have variance widgets next to one another, suddenly one is “off” from the others, just slightly.

This is annoying! I wish it didn’t happen so the widgets can be consistent in sizing and display.

 

3 replies

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
November 29, 2023

This feels like much too little whitespace as it is!

Easy solution: increase the default padding between the actual number and the progress bar, so when the “goal surpassed” text appears, it doesn’t throw off the alignment with other widgets!

 

 

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
benwanlessmenlo
Contributor ⭐️⭐️⭐️⭐️⭐️
November 29, 2023

I haven’t tried to use these because I thought that visually they are kinda confusing.

Specifically it is strange that the bar is ‘filling up’ but the Goal amount is not at a ‘full bar’.

Additionally, the Up/Down arrow typically depicts a trend (like on scorecards), but here it is just whether or not the goal has been hit.

Best,

Ben W.

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
November 29, 2023

Specifically it is strange that the bar is ‘filling up’ but the Goal amount is not at a ‘full bar’.

 

I wonder if it’d be possible to choose between having the goal amount be indicated by either the “threshold line” or by a full progress bar… from my POV it makes sense to have the goal indication be a vertical progress line, but that could be difficult to indicate once the goal had been surpassed… 

Ex: goal of X percent of users completing a required training before the due date -- we’d still want to see how far past the goal we were if it was surpassed.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member