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Gainsight Employee ⭐️
srinivas myakala
Gainsight Employee ⭐️
September 1, 2020
Open

Knowledge Centre Integration with "Freshdesk"

Related products:PX Integrations
  • September 1, 2020
  • 1 reply
  • 120 views

Posting on behalf of a customer,

Currently In PX we have several knowledge Centre Integrations like Zendesk, Salesforce, Mind touch, Etc.

An option for Integration with Freshdesk would also be helpful,  some customers would like to display knowledge base content from FreshDesk on Knowledge Bot.

 

Thanks,

Srinivas.

 

    1 reply

    Sarin Kanhirapuzha
    Contributor ⭐️
    April 27, 2023

    We use Freshdesk for support & KB articles. It is disappointing that this request didn't progress in 2 years! This is a big roadblock for us.

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