Last Comment filter for User Overview and Segments

Use Cases

Segmentation: Create a view for users who have (or have not) commented in the past X days, add additional filters for persona-based views
Engagement: Use the above segments for targeted (re-)engagement tactics. That might include:
- Inviting those who had recently commented to participate in a feedback session
- Reaching out to those who haven’t commented in awhile, but had previously
Email Campaigns: Engagement or re-engagement use cases could be facilitated with email campaigns, leveraging the segments for the distribution list.

DannyPancratzAuthor

VIP ⭐️⭐️⭐️⭐️⭐️

Here’s a very specific use case that inspired this: Superuser program with expectations for continued engagement.

If I could filter by last comment, I could also add filters for role (super user) or others and automate a courtesy reminder via email at X days since their last comment.

That gets a lot easier if this idea is also built:

FYI: I am no longer active in this community

D

deepan

Product Manager

Thanks for the feedback and the idea! We don't have plans to work on it this year, so we'll be parking this idea for now and will revisit it later.

Use Cases

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