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Gainsight Employee ⭐️
August 27, 2021
Released

Limit the KC Bot from being dragged completely off screen.

Related products:PX In-App Hub (formerly KC Bot)
  • August 27, 2021
  • 3 replies
  • 85 views

Posting on behalf of a customer:

Currently, there is no limit to prevent the KCB from being dragged completely off screen the Bot behaviour with draggable enabled for reference  https://share.getcloudapp.com/KouJBXG1. When this happens we either have to zoom out or  re-login to view the Bot.

It would be helpful if there was a limit to prevent KCB being dragged off completely.

3 replies

JayS
Helper ⭐️
November 14, 2022

We have just experienced this as well. It was quite an ordeal to get the bot reset.

Jay Sherwood
Helper ⭐️⭐️
January 12, 2023

I just experienced this while demoing the ‘draggable’ kcb functionality… 

 

~ Thank you! Leah
broghanzwack
Contributor ⭐️⭐️⭐️⭐️⭐️
July 24, 2023
Updated idea statusNo Status→Implemented
Idea merged into:

All the votes from this idea have been transferred.