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darkknight
Expert ⭐️
November 9, 2020
New Idea

Lock down direct login access to Gainsight UI in NXT

  • November 9, 2020
  • 7 replies
  • 242 views

We are about to migrate to NXT and will require our end users to still login via SFDC.  For security (and data accessibility) purposes. We do not want them logging in through the direct Gainsight login.

I was under the impression that shouldn’t be a big deal because if you don’t have the URL to login, you wouldn’t know it is available.

Today we just moved to Gmail and I discovered this in the Gmail Chrome plugin. 

 

 

We need to ensure there is a comprehensive way to prevent end users from logging in through the NXT direct UI. 

    7 replies

    Expert ⭐️
    November 12, 2020

    Hello @darkknight 

    When this migration is planned? if we provide this control to admin will that solve the problem?

    gunjanm
    Expert ⭐️
    November 12, 2020

    @darkknight you could try provisioning SSO for NXT and just not enabling anyone on the SSO end?

    Gunjan
    dan_ahrens
    Expert ⭐️⭐️⭐️
    November 12, 2020

    The product and engineering teams are looking at some options to allow better admin controls over this login user flow. Stay tuned. 

    VP of Customer Success at Forcepoint
    darkknight
    Expert ⭐️
    November 13, 2020

    Our migration is expected to be happening within the NXT 30 days.

    Jeff Kirkpatrick
    Expert ⭐️
    December 14, 2020

    Hello @darkknight 

    We are working on this, i will let keep you posted about the progress.

     

    darkknight
    Expert ⭐️
    January 20, 2021

    @chethana @dan_ahrens in a related matter:  

     

    Jeff Kirkpatrick
    bradley
    Expert ⭐️
    January 20, 2021

    Our migration is expected to be happening within the NXT 30 days.

    I just want to acknowledge the wordplay @darkknight :clap: