Skip to main content
nicksimard
Contributor ⭐️⭐️⭐️⭐️
January 16, 2023
Discovery

Maintain Custom labels for Product Updates and Articles

Related products:CC Moderation
  • January 16, 2023
  • 7 replies
  • 165 views

@bjoern_schulze It sure would be nice to be able to customize those labels!

As it stands now, it can make infrequent article authors think those are the only options to choose from, when in reality we only use one of them.

Any plans to make that possible? 

Pinned Reply By anirbandutta

Branched from the discussion, to create it’s own Feature request (a.k.a Idea) so that it can gather upvotes for Product team to consider

 

7 replies

Eva
Helper ⭐️
December 18, 2023

I see that I can add a new Article Label that isn’t a part of the standard suite of options, but is it possible to save the newly added label so that it’s added to the dropdown options in the future? 

Hi @bjoern_schulze and all,

I just realized (while changing the “News” label on some Product Updates to own custom labels), that the own labels do not show in the list - contrary to my expectation.

Are there any plans to change this to match the behavior of, for example, public tags?

Thanks!

anirbandutta
Expert ⭐️
January 5, 2024

Branched from the discussion, to create it’s own Feature request (a.k.a Idea) so that it can gather upvotes for Product team to consider

 

It's an opportunity for engagement
Gabriel Fernando
Contributor ⭐️⭐️⭐️
January 5, 2024

Hi, guys! For us its very important to be able to colour code labels, especially the product update labels. As are the 'Ideation status' labels settings.

Erik_
Contributor ⭐️⭐️⭐️⭐️⭐️
September 5, 2024

We don't use the default labels, and keep having to type our own custom labels for our articles. This is getting real old, real fast. Would appreciate it if we could edit the labels somewhere so we can permanently add our own to the drop down, and remove the ones we don't use. 

The shortest answer is doing -George Herbert
jvdc
Expert ⭐️
October 15, 2025

Yes, need to be able to add our own article labels in the list :-0

Larry
Helper ⭐️⭐️
March 20, 2026
New Idea→Discovery
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
March 20, 2026

Thanks for submitting this idea.

We see potential here and are moving it into discovery as part of broader content authoring improvements. The ability to customize, save, and manage labels for articles and product updates is a clear quality-of-life gap, and we want to address it properly. We'll keep this thread updated as we learn more.

Larry Imgrund || Senior Product Manager & Community Nerd