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kcsp
July 12, 2021
New Idea

Make Column Width in Rules Engine Sticky

  • July 12, 2021
  • 15 replies
  • 144 views

The new Horizon UI for Rules Engine cuts off the rule names. In order to see them, I have to change the column width, but it doesn’t stick so every time I navigate away and back I have to readjust. If it can be made either sticky or dynamic to fit the rule name this would be better.

15 replies

anirbandutta
Expert ⭐️
August 12, 2022

Definitely looks like a bug. Thank you all for reporting.

I have raised a support request about this cc @vaishali_rawat 

It's an opportunity for engagement
bradley
Expert ⭐️
August 12, 2022

Definitely looks like a bug. Thank you all for reporting.

I have raised a support request about this cc @vaishali_rawat 

I have an open ticket with this exact thing (185398) and support confirmed it was a bug. I was told at the beginning of last week that a fix would be deployed “early this week” but no update or fix yet.

Jitesh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 5, 2022

HI All,

The above issue has been fixed at the custom rules and could see this is still an issue for the real time rules. Our engineering is working on a fix to be pushed in upcoming patches. Will update this thread here once I get any feedback from the team.

bradley
Expert ⭐️
September 26, 2022

HI All,

The above issue has been fixed at the custom rules and could see this is still an issue for the real time rules. Our engineering is working on a fix to be pushed in upcoming patches. Will update this thread here once I get any feedback from the team.

@anirbandutta per my ticket mentioned above, the issue with real time rules is evidently “working as designed” and will not be changed. Can this post be changed to “partially fixed”? Or should I make an entirely new post for the exact same thing for real time rules?

Jitesh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
September 26, 2022

Hi Everyone,

As per our engineering team feedback, The column width issue with respect to rule edit in real time rules is expected, Since we are not holding the state preservation in case of real time rules.

@rakesh can you please review this once and let us know if we need to create a new community post in case of a real time rule or is there any challenge on why this is an expected.