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New Idea

Make Scorecard Measure Contribution Weight Fixed

Related products:CS C360 & R360 & P360CS Scorecards
  • February 16, 2026
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There appears to be an inconsistency in how scorecard contribution weights are calculated when a measure value is null or zero.

Currently, when a measure (e.g., Depth of Adoption) has a null value, its contribution is calculated as 0% instead of maintaining its assigned weight (e.g., 20%). Replacing the null value with 0 also changes the contribution calculation unexpectedly (e.g., recalculating to 50%), which can distort the overall scorecard output.

This behavior may lead to misleading results, especially in scenarios where a measure is intentionally unreported, not yet available, or manually managed.

Suggested Enhancement:

Introduce an option or configuration setting that allows contribution weights to remain fixed (e.g., always 20%) regardless of whether the measure value is null or zero. This would ensure scorecard stability and prevent unintended recalculations due to missing or default values.