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Contributor ⭐️
September 4, 2024
New Idea

Make the CTA Attributes in Home Page Summary widgets clickable

Related products:CS Cockpit & PlaybooksCS Gainsight Home
  • September 4, 2024
  • 3 replies
  • 55 views

Please make the pre configured CTA attributes like the Risk CTA in the GS Home summary widget clickable also. You can only star the CTA or update the Status or due date but you cannot click on the CTA name to open it. It’s hard to manually click the company name first and then open the cockpit to find the CTA. Instead the summary widget attribute drill through would be much more helpful.

3 replies

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
December 9, 2024

Seconding this request and will share it more widely to get upvotes. It is really frustrating that a user cannot click on the CTA to actually open it up from Home on these summary widgets! They often times want to access the CTA to add comments, complete tasks, and change custom fields. The ability to do status & due date from the inline report is helpful but please take it one step further by allowing access to the CTA itself!

 

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
December 9, 2024
Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
revathimenon
Gainsight Community Lead
December 10, 2024
Idea merged into:

All the votes from this idea have been transferred.
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