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May 13, 2022
Released

Mark multiple topics as read in Control Content Overview

Related products:CC CommunityCC Moderation
  • May 13, 2022
  • 4 replies
  • 43 views

Within Control when you have a number of topics unread by the team you have to click into and out of each in order for them to be marked as read. It would be helpful to have a way to mark multiple as read without having to do this — in some instances we don’t need to spend time reading everything one-by-one and can trust out community and their content.

4 replies

Ditte
Helper ⭐️⭐️
May 16, 2022

While this doesn’t exist in the new control (+1 for this idea!), you can still switch to the old control and do it from there :) 

 

Currently rocking the Sonos Communities
Cristina
Helper ⭐️⭐️⭐️
May 17, 2022

Yes, definitely, we will be looking into bringing the “mark as read” functionality to the new moderation overview. Thanks for sharing!  🙌

Gainsight CC Team
Helper ⭐️⭐️
May 4, 2023
Open→Added to Backlog
Manon
Helper ⭐️
May 25, 2023
Added to Backlog→Delivered