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andrew_biehle
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 29, 2020
Released

Merge relationships.

  • July 29, 2020
  • 35 replies
  • 782 views

Posting on behalf of a customer. Recently we’ve released the company merge feature but customer is inquiring about the ability to merge relationships either at the relationship level or at the company level without having to merge the companies.

I don’t think we have this functionality but thought it might be a good idea and wanted to inquire if this was being looked into.

35 replies

anirbandutta
Expert ⭐️
July 25, 2022

@andrew_biehle - there’s a product idea for merging relationships. Please come help vote it up. 

 

 

Thanks @jean.nairon for identifying the similar idea… I’ve merged that idea to this thread now.

cc @gopal_rao_kallepu 

It's an opportunity for engagement
Contributor ⭐️⭐️
October 19, 2022

Has there been any update on this?  Merging relationships is pretty important to our work.

anirbandutta
Expert ⭐️
October 20, 2022

Let me check around this.

It's an opportunity for engagement
zach_davis
Helper ⭐️
October 20, 2022

Also wondering about when this may be delivered.

TMaier
Helper ⭐️
January 4, 2023

This is becoming a big issue for me after some CRM consolidations - I cannot fully load data from Salesforce without risking duplicated Relationships and without the ability to merge them I am kind of dead in the water. For the sake of future people in my position, I’d urge you guys to make this a priority in the new Unification system. 

anirbandutta
Expert ⭐️
January 5, 2023
Idea merged into:

All the votes from this idea have been transferred.
It's an opportunity for engagement
anirbandutta
Expert ⭐️
January 5, 2023

All - Thank you for your comments… I am checking wirth the PM.

I merged this idea with Katerina’s idea so pl engage on that thread instead from now on.

 

It's an opportunity for engagement
Dheepak G
February 2, 2023

[Update] We are having a VCAM to identify all the use cases for Relationship merge and would love to hear from you guys on the same. 

Here is the link to the VCAM announcement : 

 

anirbandutta
Expert ⭐️
February 3, 2023
Updated idea statusUnder ConsiderationAcknowledged
Idea merged into:

All the votes from this idea have been transferred.
It's an opportunity for engagement
Dheepak G
May 3, 2023
AcknowledgedIN DEVELOPMENT