With the current implementation, when an automated Milestone gets added, in the Activity, the Created By is shown as System Administrator.
When Company or Relationship Attributes are changed by Users and cause Milestone creation, it would be ideal to show the CSM who performed the change as Created by User rather than System Administrator.
It would be great to get some eyes on this one. One of our leaders just got (justifiably) confused with this because a milestone showed as a CSM being changed by “System Administrator,” even though it was changed manually be one of the CSM Managers. This is a notable gap.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
