Hey,
Now that all kinds of posts (conversations, questions, ideas, articles, product updates) can be posted in a Category, it would be good to have more granular control and be able to select the type of post that triggers the awarding of the badge.
For example, we are interested in having 2 different badges, one that is for posting questions, and one that is for ideas. But now we have the risk that both get awarded.
This is something we would be interested in as well.
As an example, we have set up badges using the “Where this applies” option to allow us to separate out badges for Ideas vs Questions/Discussions, but this requires that we select 40+ Ideas forums as part of setting up the badge calculation, and then we have to select a different 40+ product forums to set up the next badge, but despite the fact that we do have separate product discussion forums, we still do not have the ability to have distinct badges for questions versus discussions because they both reside within the same forum.
The ability to target badges by topic type would significantly streamline badge configuration and provide more accurate recognition across mixed‑content forums.
This could also help encourage adoption of different parts of the community ecosystem as we add additional community functionalities.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
