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ana_g
Helper ⭐️
March 11, 2020
New Idea

More "includes" filter flexibility in Rules Engine

  • March 11, 2020
  • 4 replies
  • 140 views

Currently the Includes filter is limited to 10 values and annoyingly doesn’t let you know when you’ve added a 10th or 11th (only lets you know when you go to save the rule configuration) and makes you remove all values, having to start over and count until you get to the 10th value. The ability to also press an “x” or otherwise remove a value after typing it in is gone for me, so if I accidentally add a typo, it’s stuck there, taking up 1 of 10 possible spaces.

    4 replies

    john_apple
    john_apple
    Expert ⭐️
    March 14, 2020

     makes you remove all values, having to start over and count until you get to the 10th value. The ability to also press an “x” or otherwise remove a value after typing it in is gone for me

     

    I have not experienced this. I added more than 10 and got the warning when trying to save but was able to remove values and move them to a second filter criteria

    tulasi_andukuri
    Helper ⭐️
    March 19, 2020

    Hi @ana_g  as @john_apple  mentioned, when more than 10 fields were added, we are showing a warning message while saving and allowing to remove the values. 

    Can you please check with support on the issue you are facing.

    Also, we will try to improve the experience of adding the 11th field.

      shiv_kumar_katiyar
      shiv_kumar_katiyar
      Gainsight Employee ⭐️⭐️
      December 5, 2020

      Hi @tulasi_andukuri ,

      This came up with another client and here is the exact feedback -
      Why would you let me add more than 10 values if I can't use more than 10 values? Why not stop me when I add the 11th value instead of letting me add all the values and then telling me I can only have 10?
      https://share.getcloudapp.com/kpuN5yrB 
       

        tulasi_andukuri
        Helper ⭐️
        February 19, 2021

        @ana_g , @john_apple , @shiv_kumar_katiyar 

        We took care of this in a recent release. Please check. 

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