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alex_legay
alex_legay
Helper ⭐️⭐️⭐️
May 22, 2018
New Idea

More visibility into Advanced outreach sending status

  • May 22, 2018
  • 14 replies
  • 85 views
I see a lot of times where an advanced outreach is published and the participants are sitting in the queue waiting to send. I think it would help to add some sort of indication that this is the case. Right now it only states these participants as a "New" as their state but you have to do a little digging in the analytics to find it. Ideally, AO emails would go out immediately after publishing though 🙂

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      ben
      ben
      Helper ⭐️⭐️⭐️
      August 2, 2018
      Thank you!
      -Ben
      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      August 9, 2018
      Hi Everyone,

      In order to address the issue with respect to the participants who are in queued state , we plan to add the following in the program snapshot view. As you can see , the icon on the edge between participants and the send email action indicates that some participants are in queued state. You can click on the icon to see the list of participants.

      Let us know if this would help you in understanding the participants who are stuck between steps because of queue delays. Just to be clear , this is in addition to reduction in email delays which we are already working on.



      Thanks,
      Abhishek S

        sagan_sherlin
        sagan_sherlin
        Helper ⭐️⭐️
        August 9, 2018
        +1 🙂 Love it all!
        sagan_sherlin
        sagan_sherlin
        Helper ⭐️⭐️
        August 17, 2018
        Matthew - You have a way with words.  That's exactly how I feel every time I get it email blast ready to send...then hit send.  But happy to see Abhishek response regarding everyone's feedback!
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