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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
January 19, 2022
New Idea

"Most Liked" Filter in Community Categories

  • January 19, 2022
  • 5 replies
  • 61 views

We have recently active, most replies, and most views… but as a solid knowledge base of answered questions build, it’d be great to filter by “Most Helpful.”

Use cases: Q&A forums, building FAQ lists, another way to feature/highlight top content without using widgets, etc

How:

  • Use the Likes data that is already exposed on the front and back end. The data is there.
  • Order posts in the category by those with the highest total of likes on the original question/topic.
  • Build it as a filter option like the others in the forum (listed above)

Benefits:

  • Helps users identify most popular topics
  • Incentivizes users to contribute by using likes

5 replies

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
January 19, 2022

If you like this idea, consider voting for this as well. 

 

FYI: I am no longer active in this community
dilekgencer
Gainsight Employee ⭐️
Gainsight Employee ⭐️
January 31, 2022

Hi @DannyPancratz, thanks for submitting your idea! Title is saying most like filter, that’s why I want to be sure I understood the idea correctly. Are you talking about sort options on categories? If so, it is clear to me.

dilekgencer
Gainsight Employee ⭐️
Gainsight Employee ⭐️
January 31, 2022
Updated idea statusNew→Open
DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
January 31, 2022

@dilekgencer Yes, a “Most Liked” sort option on category/group feeds is what I’m getting at there. 

FYI: I am no longer active in this community
adam.ballhaussen
Helper ⭐️
August 24, 2022

Love this idea @DannyPancratz 

Adam B.