Multi-Level Data Sorting

Related products:CS Reports

Forum|Forum|4 years ago
November 2, 2021
16 replies
431 views

Currently in Gainsight Horizon Analytics you can only sort data by one dimension (column) at a time. I would like the ability to:

Sort by Column A, and then by Column B (currently it is column a OR column b)
When using a Row Grouping, sort by my row grouped field and then each group by one or more dimensions without impacting their position in the overall grouping. For example:
- Grouping by customer name I want that sorted alphabetically. Then I want to sort timeline entries by subject (alphabetically) and then activity date for each customer. These two later sorts shouldn’t impact the position of the customer in the overall group by sort.
Have the ability to have this sorting configured as a default by the admin, but have end users able to update and save sorting preferences similar to how they can global filters today.

I sort of use the terms rank/sort interchangeably even though one is probably more appropriate to use.

Show previous replies

jrich

Contributor ⭐️⭐️⭐️⭐️

Hello @Prateek Parashar Is this still on track for Q4 plans? This is a MUCH needed feature.

amanda.caldwell

Contributor ⭐️⭐️⭐️⭐️

@Prateek Parashar - I just got an escalation on this from our user base. I was suggested to add an idea on Community. This is the idea and it has been out here for quite some time. Any better idea on timing?

Rutledge

Contributor ⭐️

It seems like this request has had a tough time staying near the top of the development priority list, despite an acknowledgement of the high value customers are placing on the feature. I applaud you for having some degree of transparency over time, but beyond that this is not a good look for Gainsight gang.

I, like many other customers, still want and could really use this feature. Please let us know when you expect to be able to commit to a timeline in a more concrete way and perhaps provide a few details as to why this has struggled to make it to a development cycle so far, since it seems like it's not for lack of understanding of the value or the degree of demand for the requested feature.

:: DO LESS ::

Prateek Parashar

Gainsight Employee ⭐️

Hi everyone,

Quick update—we’ve started working on the designs for this feature. In the next few weeks, I’ll have a clearer view on whether a Q4 release is possible.

It is one of our top priorities currently, but I don’t have a confirmed timeline to share just yet. I’ll keep you in the loop as things progress.

Appreciate all the feedback so far!

Thanks

Prateek

Prateek Parashar