Contributor ⭐️⭐️⭐️

Open

Native Slack integration

Related products:CC Integrations

Forum|Forum|4 years ago
June 14, 2022
6 replies
80 views

Hello! Topical issue here!

Given the recent technical problems with the Slack integration through Zapier, is there appetite to build a native integration that does not rely on Zapier to connect Insided with Slack? Given the importance of Slack to staying on top of the moderation queue (ie slack notifications to notify of new posts/ replies), would be great to reduce the friction / scope for problems as much as possible.

Gainsight Product Manager

Updated idea statusNew→Open

Aleksandra

Gainsight Product Manager

Hi @Karl Wiseman

Thank you for this idea. Let's see how many communities would also need such native integration.

Aleksandra

Helper ⭐️⭐️⭐️

@timcavey somehow I get the feeling you might find this useful?

Bug blasting absolutely everything... The Blastoise Way

Helper ⭐️⭐️

We will be using Zapier when Ideation is live.

We wouldn’t use Slack to notify us of new posts / replies as we do this natively on the Insided platform.

If it’s easy to set up, it’s a great idea. If it’s a choice between this and, say, native email campaign targeting, I’d choose email targeting!

learning, sharing and repeat

Gainsight Product Manager

Idea merged into:

All the votes from this idea have been transferred.

Aleksandra

Contributor ⭐️⭐️⭐️

Any update on the slack integration?