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need reply-in-thread

Related products:CC Community
  • October 23, 2025
  • 2 replies
  • 12 views

Gotta have the ability to reply-in-thread. I can see that there are arguments for cleanliness or single post format, but this is the UI of ANY OTHER FORUM - it’s what users are used to and expect - not having it makes engagement harder, which is the opposite goal of a community space. 

2 replies

  • Gainsight Employee ⭐️
  • April 27, 2026
New IdeaDevelopment

  • Gainsight Employee ⭐️
  • April 27, 2026

Good news -- threaded replies are actually in development and targeted for release next month. This one's been on our radar and we're excited to get it out. Thanks for the feedback, it's validation we're heading in the right direction!