Skip to main content
Gainsight Employee ⭐️
August 11, 2020
Current Behaviour

Need to show the bounced/rejected Users in the Email performance analytics

Related products:PX Analytics
  • August 11, 2020
  • 3 replies
  • 101 views

Hi All,

As of now we are seeing only the count of bounced emails in the Emails analytics but It will be helpul if the users/emails are shown who got bounced/rejected while sending emails.

Regards,

R Satheesh

3 replies

bostojic
Contributor ⭐️⭐️⭐️⭐️
March 24, 2021

I’m also interested to know how to get the list of users whose emails bounced back. @link_black  you’re usually the jack of all trades when it comes to tips, any suggestions? :)

Boris Ostojic
link_black
Gainsight Employee ⭐️⭐️
March 24, 2021

Thanks for calling me out on this one Boris! :)

 

Currently, the only way to get this data is by using our PX REST API’s “Get Email Events” operation. 

It is actually pretty easy to use through our Apiary console.

 

 

-- Link
bostojic
Contributor ⭐️⭐️⭐️⭐️
March 30, 2021

Tnx for helping me out @link_black. I knew you’ll think of something :)

Cheers!

Boris Ostojic