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Edward.Castro
Contributor ⭐️
October 20, 2020
Released

Nested Public Comments

Related products:CC Moderation
  • October 20, 2020
  • 7 replies
  • 52 views

Our community and likely other community groups could benefit from having nested responses that are public rather than only communicating through private message. The purpose of our community is to have members learn not just from us, but from one another as well, so it is critical that our responses to the various community members be able to be read by the community at large, else the goal of exponential learning and connectedness is impossible to achieve. It seems like a basic function to have the option for the replies we post to our members be either private or public.

7 replies

Helper ⭐️⭐️⭐️
October 21, 2020

Hey @Edward.Castro Thanks for your idea :grinning: . As discussed together, the best way to solve your use case is through pinned replies and quotes to clearly indicate who you are replying to. I'll keep this idea open to see if anyone has related ideas on nested replies.

Helper ⭐️⭐️⭐️
October 21, 2020
Updated idea status NewOpen
marissa.piazza
Contributor ⭐️⭐️⭐️
June 18, 2021

@Edward.Castro I would also like this feature for my community. It is difficult to follow one person’s thoughts if you have to sift through the entire post. Nested threads will make any conversation-based community better off. 

Larry
Helper ⭐️⭐️
March 20, 2026
OpenDevelopment
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
March 20, 2026

Good news 🎉 This is now in development.

The team is actively working on threaded/nested replies, and we'll share updates here as we get closer to release. Thanks for helping shape the product.

Larry Imgrund || Senior Product Manager & Community Nerd
Sudhanshu
Gainsight Product Manager
August 4, 2026

Hi all! Great news! Threaded replies is now available for everyone to turn on from Settings > Content & Replies. Please refer the product update for more information.

We are closing this idea as “Released”.

Sudhanshu
Gainsight Product Manager
August 4, 2026
Updated idea statusDevelopmentReleased