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Contributor ⭐️
April 29, 2020
New Idea

'New' badge for Knowledge Center Bot

Related products:PX In-App Hub (formerly KC Bot)
  • April 29, 2020
  • 2 replies
  • 135 views

Most organizations are continuously adding new content to the Knowledge Center Bot. It’ll be helpful to be able to attach a ‘New’ badge to the Knowledge Center button to draw attention. The workaround is a pop-up to message the new content but that is quite annoying to a busy user.

 

The ‘New’ badge should also be attached to the new content. Essentially, creating a trail, guiding users to the new content.

 

We would really appreciate this feature. Without it, it’s just difficult for us to message new content to our users. Thanks!

 

 

 

    2 replies

    Julie-Pinto
    Contributor ⭐️⭐️⭐️⭐️
    April 29, 2020

    FYI @angelo @mickey 

    angelo
    Helper ⭐️⭐️
    March 10, 2021

    Happy to share that the PX January release included the ability to add a Progress Bar and/or Alert Badge (topic of this Product Idea) for the KC Bot.

    Check out the docs for more details!