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In the new Program Beta experience, the Program is scheduled to run at a time independent of the sync of the list of Participants.  These should be chained, similar to the existing Program where the active Program is always looking for new participants and sending emails.  According to this ticket 29653, the new Programs only run at a fixed time set in the Program settings and the Data Designer or any other dependency may not have completed syncing the current information.

Ideally, this enhancement would allow participants to join a program more often than once per day.

We have some messages where we are trying to drive a client action within 48 hours, and with the timing of the syncs and the Program only running once per day, there is a chance they will not receive our email until after the time we are driving an action to happen.

Absolutely agree. Multiple sources is something that has to happen. Couple of related posts here:

 

 

As @bholmes mentioned in the “Explore Advanced Programs to Enhance Your JO Program Knowledge” post:

the new Dynamic Programs are limited to one source per program (aside from uploading a CSV in addition to your Query, Data Design, etc). The thought process behind this was to prevent needing to map fields.

 

Unfortunately, for those of us who do not have accurate location data for our recipients, this takes away the existing workarounds we have used to deliver emails at regionally appropriate times. Sending emails on behalf of an individual at times when the sender would quite obviously be asleep (or just not working) isn’t a good look. 😕

Edit to the above ☝ (since I can’t edit that comment):

Absolutely agree. Multiple [SCHEDULED] sources (with different schedules)... has to happen.

 

Additionally -- for our use cases, not having to map fields does not outweigh having multiple sources/schedules. In fact, only mapping the fields we WANT to have for our participants is cleaner.

Acknowledged
 
New Idea→Discovery

Need this! Use case: we have onboarding JOs running out of Gainsight. As an onboarding milestone is achieved (for example: a customer has their product provisioned), we want to be able to send an email immediately (e.g. a welcome email, so they can get started).

This can happen at any point throughout the day.

We want to be able to send an email immediately (e.g. a welcome email, so they can get started).

This can happen at any point throughout the day.

While events exist… they’re limiting.

We have to have a way to trigger queries and/or DDs to run multiple times per day.

This related idea has more info:

 

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