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New Program Experience - Evaluate Preview

Related products:CS Journey Orchestrator, Email & Notifications
  • February 23, 2024
  • 10 replies
  • 196 views

angela_domenichelli

I do not see a way to preview what a participant’s results would be in the new Program when using Evaluate.  This was previously very useful in the old version to determine the criteria is running as expected.  This could also be done as a Calculated Field option where we would see the results of that calculation from the existing participant list.  It is hard to QA the build without these tools, and since there is no un-do on client emails, it is extremely important.  Let me know if it is n there and I just didn’t see it, and thanks for your help.  

10 replies

dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 843 replies
  • March 4, 2024

This is CRITICAL.

Previewing the tokens that show up for a participant, the variant that a participant will receive, and how the conditional evaluate steps perform are all a necessity.

Without any/all of these functioning in the dynamic JO, we will be unable to switch to building programs there, since they are all currently available in the advanced JO and are an incredibly important part of our processes.


dayn.johnson
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 843 replies
  • June 17, 2025

@revathimenon can we get some eyes on this? This is still a huge issue. 👀


revathimenon
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  • Gainsight Community Manager
  • 786 replies
  • June 18, 2025

Hi ​@dayn.johnson 

Sure. Let me take this back internally for the team to take a look at.


vmallya
  • Gainsight Employee ⭐️
  • 70 replies
  • June 18, 2025
New IdeaDevelopment

alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 738 replies
  • June 18, 2025

Don’t know how I’ve not been bothered by that yet, but yes! Absolutely needed troubleshooting mechanism. 


benwanless
  • Contributor ⭐️⭐️⭐️⭐️
  • 33 replies
  • June 18, 2025

Please have my upvote.

This has come up recently for our Programs, and If I can make a prediction, this will come up again in the future.

Thank you!

Best,

Ben W.


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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 54 replies
  • June 19, 2025

That was THE key way to test with old JO. It’s a huge risk not having this ability.


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  • Contributor ⭐️⭐️⭐️
  • 10 replies
  • July 22, 2025

This has become a major issue. Upvoting the importance of having a tool for testing this!


vmallya
  • Gainsight Employee ⭐️
  • 70 replies
  • July 29, 2025

Preview in Evaluate - Released in July 2025


vmallya
  • Gainsight Employee ⭐️
  • 70 replies
  • July 29, 2025
DevelopmentReleased