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michelle_kim_b3975a
Contributor ⭐️
December 4, 2015
Released

Non-admin users should have access to build, view, and edit reports

Related products:CS Reports
  • December 4, 2015
  • 19 replies
  • 218 views
Similar to SFDC, users should be able to create reports ad-hoc and view existing reports. I'd also want to view reports WITHOUT having to include them in dashboards / 360. "Reports" should be a standalone top nav menu.

    19 replies

    darkknight
    Expert ⭐️
    October 24, 2017
    Maybe it needs to be split out into its own idea, though you would think this would have been a primary requirement. Anything that would allow End Users to inadvertently affect items that Admins developed should always have access controls built around them to protect the Admin configuration.
    Jeff Kirkpatrick
    dstokowski
    Gainsight Employee ⭐️⭐️
    October 24, 2017
    We are currently working on adding permission to folders to allow you to protect who can read/write/create within those folders.  So that would be the way you would be able to protect the admin controlled and built reports and dashboards.  The plan is tentatively for our Winter '18 release (Feb).
    Helper ⭐️
    November 6, 2019

    @dstokowski is this already a feature today to add permissions to folders to read/write edit reports? I would like to know how one can edit the reporting permissions and manage users’ reporting ability.

    We have three categories of permissions in mind ideally that works for us.

    1. Run adhoc reports to export, meaning cannot save/store (read only/viewer license or custom limited access users)
    2. Edit reports in permitted folders (standard users)
    3. Create, Edit, Delete reports in permitted folders (standard users)

    All this while keeping the current Admin permissions as a master permission set.

    gunjanm
    Expert ⭐️
    December 10, 2020

    How would we tackle this in NXT? The big thing I’m worried about is permissions granted to reports that are being used in dashboards and C360 - wouldn’t want end users to be able to update those and mess things up. As far as I know, dashboard permissions can be set accordingly but report or report folder permissions cannot?

      
    End Proctoring-
     
    Gunjan
    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    December 24, 2020

    @gunjanm  we do not have granular permissions on reporting yet, but that's something we will work on.

     

    Currently, as you pointed it out all or none. Meaning you can create a navigation bundle to assign access to Report Builder to CSM’s but you cannot control what they can and cannot do

    gunjanm
    Expert ⭐️
    December 24, 2020

    @rakesh is it already on the roadmap? I would definitely love to provide access to end users without giving them the ability to break all other reporting with dependencies :) 

      
    End Proctoring-
     
    Gunjan
    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    January 4, 2021

    Yes @gunjanm this is on the roadmap

    Azad
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    August 3, 2022
    Updated idea statusPlannedImplemented
    PM- GS Home and Analytics
    Azad
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    August 3, 2022

    This is being rolled out and will be GA for everyone by mid august (Q2 2022) ! 

    Look for emails and engagements to help you configure this quickly. 

     

    PM- GS Home and Analytics