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Contributor ⭐️
October 1, 2026
New Idea

Notification When Outlook Calendar Disconnects or Stops Syncing with Gainsight

Related products:CS Gainsight Home
  • October 1, 2026
  • 0 replies
  • 1 view

Adding a notification or alert when an Outlook calendar becomes de-authorized, disconnected, or stops syncing with Gainsight. Currently, the calendar widget can become un-synced and require Outlook to be re-authorized. Even after re-authorization and refreshing, syncing issues may continue without a clear notification to the user that the connection has failed.
A proactive notification when the Outlook calendar connection is interrupted would help identify sync issues sooner and allow re-authorization or troubleshooting before calendar activity is impacted.