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Jef Vanlaer
Jef Vanlaer
Helper ⭐️⭐️⭐️
February 19, 2020
New Idea

Number of sessions/visits available for filters in retention analysis

Related products:PX Analytics
  • February 19, 2020
  • 2 replies
  • 98 views

In our retention analysis, we would like to focus on those users who used the software at least 3 times (to exclude those that log in once to see what it is). However, the number of sessions/visits is not available as a filter in the retention analysis. This would be a nice small enhancement in my opinion.

      2 replies

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      link_black
      Gainsight Employee ⭐️⭐️
      February 19, 2020

      Thanks @Jef Vanlaer!  I know that our PX Product team will be adding many enhancements to PX Analytics soon and this is a good suggestion for sure.  @mickey @angelo 

       

      In the mean time, I would suggest picking a Feature/Module and using a threshold for Number of Times Used to accomplish a similar purpose until this enhancement is implemented.  See below:

       

       

       

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        Jef Vanlaer
        Jef VanlaerAuthor
        Helper ⭐️⭐️⭐️
        February 20, 2020

        Number of total times used for a module counts all actions under that module, right? (I thought I read that in another Community post) It would be a work-around, but it's rather hard to identify the right threshold for this.

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