Skip to main content
joe.huber
Helper ⭐️
September 20, 2021
Parked

One place to update logo for all system emails.

Related products:CC Notifications & Subscriptions
  • September 20, 2021
  • 9 replies
  • 94 views

There are 15 different system emails, so if the logo changes or something needs adjusting, we have to upload and change the code of 15 different emails. I know this would be a major code re-write, but it’s a pain point, for sure.

 

Wasn’t sure if the product area was notifications and subs -or- customisation.

9 replies

xiaoyu-shen
Helper ⭐️⭐️
September 22, 2021

Hey Joe, thanks for sharing this idea. The problem is very clear: it’s not a good UX to update the system email templates manually, especially for a shared part like logo. 

I’d put this idea to open and so others can vote and reply on it. And please don’t forget to vote on your own idea ;) 

xiaoyu-shen
Helper ⭐️⭐️
September 22, 2021
Updated idea statusNewOpen
security_lion
Helper ⭐️⭐️
November 17, 2021

I’d like to see this as well. The ability to have global banner, logo, footer, templates, etc.

November 17, 2021

We work around this by calling in the logo via a absolute URL from our CDN. Then if we ever had to make a logo change we simply do that on the CDN and don’t have to touch the emails.

Etienne Nichols
Contributor ⭐️⭐️⭐️
February 16, 2022

Hey @Scott Baldwin, I liked your answer and noticed that you are a total rock star, so I thought I’d ask…

We added our logo to our Hubspot in a public facing way, but are still having issues with the logo not showing up for anyone outside the organization. Any thoughts on this ?

Stay hungry. Stay foolish.
February 16, 2022

@Etienne Nichols possible that hubspot logo can’t be pulled in. I’d have to see the page and your email code to diagnose further. Feel free to DM me. 

Cristina Bermudez
Contributor ⭐️⭐️
February 20, 2026

I think this would be a really valuable feature, and I’m surprised it only has 15 votes so far.
Commenting to help surface this idea again and hopefully drive a bit more attention to it. 😉 💡

Product Manager
September 7, 2026

Thanks and yes this is really a pain point and we would like to address it. we will look into it next year we will park this for now

Product Manager
September 7, 2026
Updated idea statusOpenParked