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Gainsight Employee ⭐️
March 1, 2021
Parked

Opt-In for Emails

Related products:CS Email & Notifications, CS Group Send
  • March 1, 2021
  • 17 replies
  • 322 views

Hi Team,

Currently we have an options to opt out of e-mail categories but not to opt in. Customer wants to let their users opt-in to get e-mail as per GDPR and They want to let their users to opt in for any communications. 

 

Thank you.

17 replies

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 22, 2023

Hi @rachel_s 

We are looking to solve in coming few months.

bmayden
Contributor ⭐️⭐️⭐️⭐️
October 18, 2023

Hi! @ssamarth is there an update for this? 

 

leanne
Contributor ⭐️⭐️⭐️⭐️⭐️
April 24, 2024

Hi @ssamarth! Has there been any progress on this or any updates in the roadmap? 

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 25, 2024

HI @leanne 

Due to changed priorities this has been delayed. Will keep this thread posted once it is on our roadmap.

katie_b
Helper ⭐️
July 3, 2025

​@ssamarth Are there any new updates on this functionality?

Katie Baker
ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 28, 2025
Development→Open
ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 28, 2025
Updated idea statusOpen→Parked