It would be super helpful for our CSMs to be able to send a link to a customer to allow them to manage their opt out. We are starting to rely on Journey Orchestrator more and more and if CSMs get a response about wanting to opt out, we want the CSM to be able to direct them to their own opt via a link
New Idea
Opt Out Preference Management Stand Alon
+3
+1Thanks
between double opt-in requirements and our customers understanding “what updates can I expect” it’s critical for our low touch/ tech touch operations!
+1
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