Skip to main content
New Idea

Option to allow communication visibility on owned accounts

Related products:Staircase AI
  • July 16, 2026
  • 0 replies
  • 2 views

Forum|alt.badge.img+1

Right now in Staircase, a standard team member is only able to see the bodies of communications where they are in the to/cc of the given comm. I want to be able to expose all of the communications for the accounts that they are assigned to as owners, but not ones where they are not.

The only option today appears to expose communications on ALL accounts.