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Released

Option to have private groups hidden

Related products:CC Groups
  • August 13, 2020
  • 33 replies
  • 425 views

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33 replies

justine.rae
  • Author
  • Contributor ⭐️⭐️⭐️
  • October 25, 2021

@Marion Frecaut thank you making this happen -- are we able to convert existing private groups to hidden groups?

 


  • Helper ⭐️⭐️⭐️
  • October 26, 2021

Hello @justine.rae ! Yes you are :) By simply clicking on the edit group button you will see the option available!


  • Helper ⭐️⭐️⭐️
  • October 26, 2021

Hello @Scott Baldwin you can now move any topic from any category or group to hidden groups. Thanks again for raising this :)


  • October 26, 2021

Thanks @Marion Frecaut — that worked.

As I was moving things though I noticed that the hidden groups don’t appear in the content filters in Control. When I select FILTER > PUBLISHED IN the hidden groups don’t appear.

It also would have been nice to be able to select all relevant posts at once and use the the MOVE TO button to shift from a category to a group. In this case only categories appear, so you have to go in topic-by-topic and change the Forum dropdown to the hidden group.

Out of curiosity, any plans to offer a way to archive a group once a group’s work has finished or the group is no longer needed? It would helpful to get them out of the list of overall groups and also could automatically remove the members that were part of the group and let them know it has been archived. If not, please let me know and I can create yet another IDEA.


  • Helper ⭐️⭐️⭐️
  • October 28, 2021

Hello @Scott Baldwin you are absolutely right to ask for such filters and bulk actions. I created a ticket and we will make sure to implement this shortly.

Concerning your question about being able to archive groups, we have no short term plans around it so far. An idea about it would be great indeed :sunglasses:

 


  • October 29, 2021

Added it @Marion Frecaut 

 


Gainsight CC Team
Updated idea statusUnder ConstructionDelivered

  • Helper ⭐️⭐️⭐️
  • December 8, 2021

This idea is now delivered :) Here is the link to the product udpate