Skip to main content
Contributor ⭐️⭐️
September 17, 2021
New Idea

Option to select auto saving automated emails to Timeline

  • September 17, 2021
  • 4 replies
  • 53 views

I understand that automated emails created via the JO does not auto save to the C360 timeline. I understand this will create a lot of noise. 

 

However, it would be good to have the option to select a particular email campaign to be auto saved. 

 

I agree I don’t want to auto save every single one, but for example, we have a pooled model for our smaller accounts and we send out automated Welcome Emails. 

I need to have those emails auto saved to the Timeline to know that the email was actually sent. 

    4 replies

    Cornelia
    Contributor ⭐️⭐️⭐️⭐️⭐️
    September 20, 2021

    Hello @Cheri, seems like you have a couple of fresh ideas which sound wonderful, however our Product Managers will need to go through the ideas and come back to let you know if they can or will be added in our road map. Looping in the Product Manager for more details here. 

    soumitrasahu
    Helper ⭐️⭐️
    September 21, 2021

    @Cheri This is in our roadmap. We will post an update once we have prioritised it.

    CheriAuthor
    Contributor ⭐️⭐️
    September 21, 2021

    Thank you for the update!

    sarahmiracle
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 22, 2021

    @Cheri we have a similar, older post in Community about this with. more chatter -- wanted to surface to you!
     

     

    Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member