Option to Sync Tasks not Just CTA's in Outlook
We just showed our CSM the Outlook calendar integration and it was a big hit. The very 1st thing they all asked was whether or not they could sync ‘tasks’ not just CTA’s. This ask supports the idea that a CTA is the overarching item and many CTA’s would have multiple tasks on various dates that need to handled and they want to see those pieces on their calendar.