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darkknight
Expert ⭐️
October 9, 2024
New Idea

Organization Wide Email should display Sender Name

Related products:CS Cockpit & Playbooks
  • October 9, 2024
  • 2 replies
  • 94 views

Similar to 

 

When sending an email from Cockpit using the Organization Wide Email, it arrives in a recipients email inbox without a Sender Name - so it appears as below (which is very unprofessional looking):

 

 

We need the ability to configure an Org Wide Sender Name as well, so that it will show as this:

Relativity Customer Success <csm @relativity.com>

2 replies

ssamarth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
October 15, 2024

@darkknight  thanks for feedback. We will consider it as a enhancement in medium term roadmap.

darkknight
Expert ⭐️
June 9, 2025

@ssamarth do we have an update on this? I

Jeff Kirkpatrick