Overdue CTA Notifications

Forum|Forum|8 years ago
November 15, 2017
8 replies
84 views

Request from VMware -- I know we are looking to overhaul the notifications on CTA/Tasks in the near future. VMware asked today if we could come up with an option to alert users of CTA/Tasks when they flip to overdue.

I agree that this could be a pretty useful option.

Thanks!

lila_meyer

Gainsight Employee ⭐️⭐️⭐️

Moving this idea to the public categories for visibility and comment from other customers.

Lila Krutel, Dir. Global Education Services

marcelo

Helper ⭐️

This would be something we would also love to have.

will_robins

Helper ⭐️

Agree this would be helpful out of the box.

Currently, couldn't this be handled with a CoPilot outreach built on Task or Calls to Action? It just wouldn't be in a digest format.

sai_ram

Expert ⭐️⭐️

Joseph,This is added to our road-map. Thanks for posting .

What @Will said is correct, as a workaround we can achieve this via CoPilot functionality

Here is the condition to configure.

Please let me know if you need more help here.

sam_buddery

Gainsight Employee ⭐️⭐️

We are hearing this a lot as a requirement in procurement decisions

sai_ram

Expert ⭐️⭐️

Joseph,This is added to our road-map. Thanks for posting .

What @Will said is correct, as a workaround we can achieve this via CoPilot functionality

Here is the condition to configure.

Please let me know if you need more help here.