Partial Responses from Inline Question

With the change in functionality of the In-line survey question not getting partially saved when clicked, we are seeing MAJOR drops in survey clicks and submissions. It seems that respondents believe they are responding to the survey just by clicking a number in the inline question, mainly because the number they select in the inline question transfers over to the new screen. 

Recommendation: Allow us to choose whether we want those to be partially saved (or mark those responses uniquely). I understand the reason the change happened, to avoid tracking false responses from Mimecast, but this change wasn’t widely communicated and is, therefore, causing a lot of internal challenges. My CX team is unhappy with the rates, and we are seeing the lowest submitted rates in 8 years. At this point, without the option to change this, our CX is no longer interested in using GS for NPS sends.