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HollySimmons
Helper ⭐️
April 30, 2020
New Idea

Phone number type field

  • April 30, 2020
  • 3 replies
  • 113 views

We cannot currently use the Person object for adding of new contacts by our CSM’s because if they add a phone number it either strips the 0 from the start of it or doesn’t allow a + to be included for international numbers. 

 

Could we please have a phone number type field which allows for these things and allows us to write back to the phone number type fields in SF contacts. 

3 replies

sai_ram
Expert ⭐️⭐️
October 13, 2020

We cannot currently use the Person object for adding of new contacts by our CSM’s because if they add a phone number it either strips the 0 from the start of it or doesn’t allow a + to be included for international numbers. 

 

Could we please have a phone number type field which allows for these things and allows us to write back to the phone number type fields in SF contacts. 

@HollySimmons This is in our long term road-map. 

bradley
Expert ⭐️
January 22, 2021

@sai_ram Can it be moved to the short-term roadmap? Currently looking at how to bring in phone numbers from SFDC contact records to GS Company Person and it looks like I can’t even view the standard SFDC phone number field, likely because it isn’t a supported data type :(

Contributor ⭐️⭐️⭐️⭐️⭐️
January 24, 2023

@sai_ram Was this ever solutioned for? I am having trouble writing phone numbers back to SFDC and I believe it is because SFDC has a field type of PHONE. In data management I see no options for Phone data type.

Thanks.