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danielwal_coco
Contributor ⭐️⭐️⭐️⭐️
April 30, 2025
Current Behaviour

Pinned article order should apply to Section landing page not just Category landing page

Related products:CC Knowledge Base
  • April 30, 2025
  • 2 replies
  • 18 views

Section landing page does not obey my CONFIGURED Pinned/Ordered articles in Categories. 
 

 

This is BUG in my view.

 

 

This topic has been closed for replies.

2 replies

Helper ⭐️⭐️
May 2, 2025

Hi ​@danielwal_coco the order of pinned topics in a Knowledge Base category should be reflected and respected in the Section as well.

This does sound like a bug, but the ideation module should not be used to report bugs - please kindly reach out to CCsupport@gainsight.com to report this and other bug cases in the future.

Helper ⭐️⭐️
May 2, 2025
New Idea→Current Behaviour