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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
July 13, 2017
New Idea

Pinning Option For Timeline

  • July 13, 2017
  • 22 replies
  • 270 views
I have a client request to be able to Pin things to the Timeline feature in GS. As timeline grows and grows it would be helpful to keep relevant documents pinned to the top of the page. 

      22 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      July 18, 2017
      Hi Steve,

      Great idea, added to the roadmap.

      Thanks,
      Nitisha
      tanya_strauss
      tanya_strauss
      Contributor ⭐️⭐️⭐️
      November 8, 2018
      Nitisha, any news on this suggestion? In our business, we create business overviews for key clients, like a cheat sheet about their business, use case, etc. It would be great to pin this attachment to the top of the Timeline.

      Director, Customer Success | Druva
      manmeet_dosanjh
      manmeet_dosanjh
      Helper ⭐️
      November 8, 2018
      +1 to this feature request!

      ashleyunity
      ashleyunity
      Contributor ⭐️⭐️⭐️
      March 12, 2020

      @nitisha_rathi do you have an update on the launch date for this feature? We would really benefit from this feature to post important customer descriptions/updates.

        john_apple
        john_apple
        Expert ⭐️
        March 18, 2020

        Without having a Comments section in Gainsight NXT, being able to Pin Timeline Activity to the top would be helpful for seeing the most critical update for a Company at a glance

        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        March 19, 2020

        This is in our medium term roadmap and should be available in second half of 2020.

          sarah_1ab4cb
          sarah_1ab4cb
          Contributor ⭐️⭐️
          May 12, 2020

          So glad this is on the roadmap.  Much needed!

            jbossert
            Contributor ⭐️⭐️
            August 17, 2021

            Is there any update on this feature? I keep seeing a need for it in our user community.

            mary_taylor
            mary_taylor
            Contributor ⭐️⭐️⭐️⭐️
            December 6, 2021

            @nitisha_rathi Hi, any update on when this will be delivered?

              JeriLim
              Contributor ⭐️
              January 14, 2022

              Hi! Any update on an ETA for this functionality? I know it would be incredibly helpful for our customer success team. Thanks in advance. 

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