Playbook task branching

We are seeking a way to create tasks based on the results of a previous task within a playbook.

For example, a CTA playbook might begin with these tasks:

1. Internal Discovery and Outreach
2. Email Customer

Within that “email customer” task, we should be able to select a task resolution option rather than simply clicking the completed checkbox:

• They responded - everything is good right now
• They responded - they have a roadblock that we need to escalate
• They didn’t respond after 5 days - we need to follow up with them

Depending on which option you would select above, subsequent tasks would then be added to your CTA playbook.