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bradley
Expert ⭐️
June 4, 2026
New Idea

Please Improve Logic UX and add Advanced Logic for Filtering

Related products:Staircase AI
  • June 4, 2026
  • 0 replies
  • 11 views

I’m coming from Gainsight CS so this is maybe a bit biased, but the filtering in Staircase is not super intuitive.

 

In this example, it looks like you only have OR logic available. If you add a filter, you can add additional AND clauses in that one branch of the OR filter: 

 

This seems like kind of a clunky implementation of getting AND/OR logic. If you want to do something like A AND (B OR C AND (D OR E)) that would be...harder to envision

Reports are worse, because it seems like you ONLY have the AND operator?

Even when you go to “advanced filters” it’s just more AND operators.

 

I know this is supposed to be a simple to use tool, but this area seems simplified to the point where it’s actually harder to use.