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Gainsight Employee ⭐️
January 10, 2023
New Idea

Pop-up Location

Related products:CS Other Features
  • January 10, 2023
  • 1 reply
  • 34 views

It is often difficult to see pop-ups since most actions performed are no where near the bottom left corner of the page. Please consider moving that pop up to the right side of the screen or giving the option to move pop-up locations. This will also help with mousing over to the pop up to make the selection.

1 reply

darkknight
Expert ⭐️
January 27, 2023

I was just about this post this myself -assuming this is referring to pop-ups like CTA/Task date adjustments:

IMO we should have the option for them to pop-up right in the center of the screen so that it is unmissable by the user, especially since they only stay on the screen for 10 seconds.  Lets make it much more visible for users.

 

Some users are also pretty quick with the Cockpit… so in the case that they get multiple pop-ups (like below) 10 seconds isn’t a lot of time to read and respond to multiple pop-ups.  



More flexibility in how/when these occur would be highly desired.

Jeff Kirkpatrick