Populating Productboard items not submitted in Gainsight

Our team has been finding a lot of value in the ability to submit and keep track of Productboard requests in Gainsight.

However, we are running into a fairly impactful gap. 

For example, let’s say a CSM recently met with a customer and a Sales Engineer was in that meeting as well. The SE entered the request into Productboard directly as they had more detailed information. Therefore, the Product Request is not currently visible to the CSM in Gainsight. 

In summary: If a non-CSM enters an insight into Productboard about a specific customer, is there a way for that entry to populate into the Product Request section on the C360?