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Kgastaldo
Helper ⭐️⭐️⭐️
November 10, 2020
Released

Prepopulate Subcategory based on where I am in the community.

  • November 10, 2020
  • 17 replies
  • 147 views

I think it would help users choose the right category, if the subcategory was preloaded based on where they are in the community.

Example - If I search, end up in the CRM category, but don’t find my answer and go to post a new question, it’d be nice if I didn’t have to dig through the categories to find the right one. It should assume I’d like to post in CRM.

It’s not a huge inconvenience for the main community, but we’ve got a few restricted areas, and it’d be cool if employees/partners didn’t have to scroll through the long list of options. 

17 replies

bjoern_schulze
Helper ⭐️⭐️⭐️
November 11, 2020

I’m guessing your community already uses the new “Mega menu”, right? Because with the “old” main navigation (and its “New topic” button), it worked exactly how you described it: When you’re inside a category and click on “New topic”, the ID of the current category is used to prepopulate the “Category” dropdown list.

I agree completely. This functionality should also be part of the “New topic” button in the new “Mega menu”.

Kgastaldo
KgastaldoAuthor
Helper ⭐️⭐️⭐️
November 11, 2020

@bjoern_schulze  - We are in the new mega menu! I wondered about this. I kind of assumed it worked this way, but then I made a training video yesterday and realized that it didn’t. 

Helper ⭐️⭐️⭐️
November 18, 2020

@Kgastaldo thanks for your idea. Indeed we haven't yet implemented that behavior for the Mega Menu. Thanks for raising it, we have planned some time in Q1 to finish some improvements on Mega Menu before releasing it officially.

Helper ⭐️⭐️⭐️
November 18, 2020
Updated idea status New → Open
Kgastaldo
KgastaldoAuthor
Helper ⭐️⭐️⭐️
November 18, 2020

Yay! Thanks for the update.

Helper ⭐️⭐️⭐️
February 24, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Kgastaldo
KgastaldoAuthor
Helper ⭐️⭐️⭐️
April 29, 2021

Hey @Marion Frecaut  - Any update on this? Our community has a lot of categories and this would be immensely helpful. 

Helper ⭐️⭐️⭐️
April 29, 2021

Hello @Kgastaldo we have currently planned to resume work on the Mega Menu very soon in the comings weeks and we will solve it then. I will let you know when we actually start the work so I can be more accurate but this is definitely short-term. 

Helper ⭐️⭐️⭐️
May 6, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Helper ⭐️⭐️⭐️
May 19, 2021
Updated idea status Open → Delivered