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New Idea

Preserve Hyphenated Keywords in Text & Topic Analytics

Related products:CS Other FeaturesCS Surveys & NPS Management
  • January 22, 2026
  • 0 replies
  • 8 views

In Text Analytics and Topic Analytics, preprocessing removes special characters, including hyphens. As a result, hyphenated keywords do not reliably match against topics or text, even when those terms are commonly used and documented in a hyphenated format.

Proposed Enhancement
Enable Text and Topic Analytics to recognize and analyze hyphenated keywords. This could include preserving hyphens during preprocessing or treating hyphenated and non-hyphenated versions of a keyword as equivalent.

This enhancement would make text analysis more flexible and better aligned with how teams document and reference key terms.