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Andrea Mendoza Picazo
Contributor ⭐️⭐️
November 22, 2023
Open

Preview of posts on the backend

Related products:CC Moderation
  • November 22, 2023
  • 4 replies
  • 57 views

To check if any urgent inquiries or spam attempt has been made, we check every new comment almost on a daily basis, which is pretty time-consuming. Having a short preview of the content of our posts within the overview of content on the backend would be very helpful, since this would spare us from checking the content of each new post/comment every time. Happy to hear how others solve this.

4 replies

Daniele Cmty
Helper ⭐️⭐️
November 22, 2023

Hi @Andrea Mendoza Picazo I agree!

For example, a little pop-up window that appears when you hover over the Topics Titles (or the “unread by Team” in the Moderation Overview here?

 

 

or something like a different solution?

Manon
Helper ⭐️
November 23, 2023

Hi @Andrea Mendoza Picazo - thank you for submitting your idea! Just to make sure I understand, ideally you would like to see a preview of the replies content when, for instance, hovering on the reply? Thanks! 

Manon
Helper ⭐️
November 23, 2023
New→Open
Andrea Mendoza Picazo
Contributor ⭐️⭐️
November 23, 2023

Hi @Manon, 

Yes exactly! This way we could read the content without having to click on each inquiry every time.